Shipping Policy
Effective Date: January 1, 2024
Radiant Ascension Creative Holdings LLC ships physical products to customers within the United States and select international locations.
Processing Time
Orders are typically processed within 3–5 business days. Processing times may be longer during holidays or product launches.
Processing & Inventory Arrival Times
Our products are printed on demand and shipped to us before we fulfill customer orders. Please note that we cannot control the time it takes for our books to arrive from our printing partners. Inbound shipping delays may affect when your order is ready to ship. Once inventory is received, your order will be packaged and shipped promptly.
Shipping Methods & Delivery
Shipping options and rates are displayed at checkout. Delivery times vary based on carrier and destination. Once shipped, tracking information will be provided via email.
Domestic Shipping
We ship from the United States. Delivery typically takes 3–10 business days depending on the carrier.
International Shipping
International customers are responsible for customs fees, duties, or taxes. Delivery times vary by country.
Lost or Delayed Packages
We are not responsible for delays caused by carriers. If your package is lost, contact us and we will assist in filing a claim.
Incorrect Addresses
Customers are responsible for ensuring shipping information is accurate. Orders shipped to incorrect addresses cannot be refunded.